NIXSYS Team endeavors to ship all packages out within 3-5 business days of purchase. From time to time however, shortages of popular products may make it difficult to meet this goal. If this happens, you will be notified. On occasion we may also call you, either for notification on a product you ordered or to check your delivery and payment information. You may also be contacted previous to shipping if there is a problem with your information such as your e-mail address.
NIXSYS ships via FedExwithin the United States. This guarantees that your products can be tracked and are insured, as well as providing a timely service. If you would like to track a shipment CLICK HERE. FedEx does NOT ship to Post Office boxes. We apologize for this, but this is their policy and it is not in our power to change it. For more information on FedEx, please visit www.fedex.com.
NIXSYS will ship internationaly to locations that are serviced by FedEx or DHL. It should be noted that for all international orders we will not accept credit cards for payment. There are only one methods of payment we will accept for international orders; Bank to Bank Wire Transfer. During checkout for all international orders, please select "Bank Wire Transfer" as payment method. Once we have verified delivery of funds, we will continue to process your order. In all cases if you have questions or require help in processing your order please Contact Us so that we may assist you.
If you require delivery to an APO or FPO, simply follow instructions for international orders. However if you are a member of the US Armed Forces and wish to use a credit card from a US issuing bank, you may do so. In all cases if you have questions or require help in processing your order please Contact Us so that we may assist you.
We require a signature on all packages sent from NIXSYS. This means that FedEx will not leave a package at your door. We require this for delivery assurance. If you are not home to accept the package, FedEx will make 3 delivery attempts. After 3 attempts, if you are unavailable to accept delivery, FedEx will send a postcard to you with information to contact them to arrange for delivery.
Alaska and Hawaii Shipping
It should be noted that Alaska and Hawaii can only be shipped to by FedEx Air, and therefore shipping to those destinations will cost more, as FedEx Ground service is not available.
Overnight or Next Day Service
Please be aware that even if you select Overnight or Next Day type delivery, you may not recieve your product the next day. For example, if we are out of stock on a given product that you ordered via Next Day service, your actual delivery date may be delayed. Should you need Overnight or Next Day delivery, we suggest that you call to confirm your product shipment.